1. General Conduct

• Respectful Behaviour: All clients must respect the rights and comfort of others. Disruptive behaviour or language will not be tolerated.

• Health and Safety: It is the responsibility of each client to inform their instructor of any health conditions, injuries, or concerns prior to participating in class.

• Age Requirements: Our classes are designed for individuals 16 years or older. Children under 16 may only attend with special permission and must be accompanied by a parent or guardian.

• Personal Property: Studio Barre is not responsible for any lost, stolen, or damaged personal property.
   

2. Classes and Packages

• Class Availability: All classes are subject to availability. We reserve the right to modify the class schedule, including instructor changes, at any time.

• Packages & Pricing: Prices are clearly outlined on our website. Package prices are subject to change; however, previously purchased packages will be honoured at the price paid.

• Expiry of Class:

       Silver Pass 5 - 3 Months 

       Gold Pass 10 - 4 Months 

       Platinum Pass 20 - 6 Months

       Express Pass 10 - 4 Months

       115 Unlimited - Month by Month Subscription/cancel anytime

• Valid from the date of purchase unless otherwise specified.
   

3. Studio Use

• Dress Code: Clients must wear appropriate athletic attire for barre/Pilates practice. Barefoot or non-slip socks are recommended.

• Equipment Usage: All studio equipment must be used as directed by instructors. If any equipment appears damaged or broken, please notify the studio staff immediately.
   

4. Medical Considerations

• Health Declaration: Clients can complete a health form prior to their first class. It is important that you inform the instructor about any injuries, physical limitations, or health conditions (including pregnancy) that may affect your participation.

• Medical Clearance: If you have any medical conditions or injuries that might impact your ability to participate in barre/Pilates, you should consult a doctor before engaging in any class.​

At Studio Barre, we strive to ensure every client’s satisfaction. Our refund policy is as follows:

1. Class Passes and Packages

• Non-Refundable: Once purchased, class passes and packages are non-refundable. Please review your schedule carefully before committing.

• Injuries or Medical Conditions: If a medical condition prevents you from continuing with your barre/Pilates classes, we may offer a credit toward future classes or packages, subject to a doctor’s note and approval from management.

2. Private Sessions

• Refunds: Private sessions are non-refundable once payment has been processed. However, credits may be issued in cases of illness or emergencies with prior notice.

3. Membership Fees

• Monthly Memberships: Monthly memberships are not refundable, but you may cancel at any time in accordance with our cancellation policy.

• Annual Memberships: Annual memberships are non-refundable after the first 30 days unless there is a medical or extenuating circumstance.

4. Errors in Payment

If an error occurs with a payment, please contact us immediately. We will resolve billing issues and process any necessary adjustments.

We understand that life happens, but in order to ensure that our instructors can prepare and our studio remains efficient, we have a cancellation policy in place.

1. Class Cancellations / Rescheduling 

• Cancellation / Rescheduling  Window: We require a minimum of 24 hours notice to cancel / reschedule a class booking. Cancellations / reschedules made after this window will be charged as if the class was attended.

• No-Shows: If you fail to show up for a class without prior cancellation, you will be charged the full price of the session.

2. Private Session Cancellations

• 24-Hour Notice: Private sessions require 24 hours’ notice for cancellations. Cancellations made within 24 hours will be charged at the session rate.

• Late Arrivals: If you arrive late for a private session, your session will still end at the scheduled time to avoid disrupting the next client.

3. Package & Membership Cancellations

• Cancellation of Memberships: You can cancel a membership at any time. For monthly memberships, you will no longer be charged after the end of the current billing cycle. Annual memberships will be prorated.

• Early Termination Fees: A cancellation fee may apply to early termination of annual memberships.​

​To ensure the best experience for everyone at Studio Barre, please observe the following etiquette:

• Arrive Early: Arriving at least 10 minutes before your class starts allows you to settle in and get ready for the session. There maybe a 1:1 session happening if the doors closed please knock and wait 

• Phone Use: Please turn off or silence your phone during class to avoid distractions.

• Personal Hygiene: Cleanliness is important in a group environment. Please practice good personal hygiene, including wearing clean, sweat-wicking clothes which are perfect for barre and Pilates.

• Noise: Keep noise to a minimum while others are in class. Respect others' space and focus.​​

By participating in any classes, workshops, or private sessions at Studio Barre LLP, you acknowledge and accept the inherent risks associated with physical exercise. While the Health and Musculoskeletal form is provided to all participants, signing it is optional. However, by attending any session, you agree that Studio Barre LLP and its instructors are not responsible for any injury or damages that may occur during class or while using studio facilities or equipment.

For any questions, concerns, or assistance with bookings or policies, please contact us via:

• Phone: 07505 006524

• Email: info@studiobarre.co.uk

• Website: www.studiobarre.co.uk

Thank you for choosing Studio Barre - we look forward to supporting your fitness journey.

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